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Do I need an account to shop?

Yes you need an account to place an order. Creating an account with us is very easy and simple.

How to shop?

You can make a purchase via our website (only Singapore now) or visit our retail partners in Singapore. We are available in major departmental stores, baby specialty stores, hypermarkets and supermarkets. However, due to the wide range of products and the limited store size, some products may only be available in the bigger outlets like departmental stores and bigger supermarkets. Please refer to the list of stores here.

Prices listed on www.pigeonsg.com are in Singapore Dollars (SGD).

Here are the steps to purchase the product on our e-shop:

1. Choose the categories (Newborn, Breastfeeding, Oral Care, Healthcare & Grooming, Weaning, Feeding On-the-go, Skincare) that you're interested in and start browsing.

2. When you find an item you love, choose your colour (if applicable), size (if applicable) and quantity and add to cart.

3. You can continue shopping or complete your order by viewing your shopping cart.

4. If you'd like to process your order, you can log into your account or sign up for a new account if it's your first time purchasing.

5. Check that your delivery address is correct. (Please double-check your address)

6. Choose your preferred delivery method.

7. Select a payment method.

8. Confirm your order and you're done! (Please double-check your orders before you confirm the order)

9. You'll receive an email confirmation when payment and order is successful.

Is the item in my cart reserved?

Nope they are not that’s why it’s better to complete your purchase to secure your items.

How do I register for an account?

Click on the menu icon on the top right corner of the page and click on ‘Sign in / Register’

How do I receive the latest news and updates from PIGEON?

Thank you for your interest! You can register for an account with us and you will be kept in the loop about our latest happenings. Hooray!

I have reset my password but I did not receive an email? What should I do?

There may be a chance that the email has landed in your junk or spam email so do check on that. But if you still can’t find it, drop us a message and we’ll sort it out with you!

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